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BEING CUSTOMER FRIENDLY

Sometimes, words fail to bridge the communication gap, but gestures can be universally understood. When you encounter a customer who speaks limited English, use clear and simple hand signals to aid in communication. Pointing to products, using numbers to indicate prices or quantities, and nodding to affirm understanding are just a few ways you can use non-verbal cues to connect with your customer. Remember, your body language speaks volumes, so maintain an open and friendly posture to make them feel at ease.

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